Bring them back on time
Customers hear from you when they're due again, so repeat visits don't depend on anyone remembering.
For salons, clinics, studios, shops and service businesses
Be that busy.
Every week.
ThatBusy reaches your customers by text, email, WhatsApp, phone call and mail when it's time to come back, and lets them pick a time right from the message. Your calendar fills itself.
Free business profile · 14-day free trial of outreach · No credit card
Maple Street SalonText message
Hi Sam, it's been about 6 weeks since your last cut with Priya. Want to book your next one? Pick a time below.
Thursday · open times
10:00
11:30
2:15
4:00
Booked · Thu 11:30 with Priya
New bookingSam R. · Thu 11:30 · from a text
Booking with a business you know?
Tap the link in their message to see their open times, hours and location, and book in a few taps.
Free, always
A free page with everything customers need
One link with everything people look for before they come in. Put it in your bio, on your door, on your receipts and in every message you send.
- HoursIncluding holidays and closures.
- LocationYour address with one-tap directions.
- ServicesWhat you offer, so people know what to ask for.
- ContactYour phone, email and website in one tap.
Want customers to book from your page? Online booking comes with every paid plan, including the 14-day free trial. See plans
Create your free profile
Maple Street SalonOpen now · closes 7 PM
214 Maple St · Directions
Tue to Sat, 9 AM to 7 PM
Cuts, colour and styling
Call
Directions
How it works
Set up once. ThatBusy keeps reaching out so you don't have to.
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Set up your free page
Add your hours, location, services and contact details, and share one link everywhere. Turn on online booking with any paid plan.
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Bring in your customers
Import your customer list, choose when each kind of visit is due again, and pick the templates you like.
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Watch the bookings come in
ThatBusy sends the reminder at the right time. Customers tap, pick a slot, and they're on your calendar.
Everything it takes to keep your week full
Repeat visits, new openings and updates, all from one place.
Booked in a tap
Every message links to your open times. They pick one, and it's ready to export to the calendar you already use. Try it
Wherever they'll see it
Text, email, WhatsApp, a phone call or a printed card. Use one channel or mix them, and if a message doesn't land, the next channel picks it up.
Fill the quiet days
Invite your list to new openings, events and services, and share updates like holiday hours in one send.
Templates ready to go
Start from proven reminders, invitations and updates. Add your name and details, and send. Browse templates
Built for Canada and the US
Billed in Canadian or US dollars, with a 14-day free trial and no long-term contract.
Booking
Let customers pick their own time.
Add a “Pick a time” link to any reminder or invitation. Customers choose an open spot on your calendar, get an instant confirmation, and every booking is ready to export to the calendar or spreadsheet your business already uses.
- Set your hours, appointment length, buffers and days off.
- Booked spots disappear instantly, so nobody double-books.
- Export bookings as a calendar file for Google Calendar, Outlook or Apple Calendar, or as a spreadsheet.
- Share the link by text, WhatsApp or email, after a voice call, or as a QR code on a postcard.
Try it: book a time as the customer, then export it as the business.
Upcoming bookings
Your business sees| Customer | Day | Time |
|---|
Template library
Start from a proven template, not a blank page.
Every plan includes ready-made reminders, confirmations, win-back messages, invitations, emails and postcards, with versions for clinics, salons, auto service, fitness and more. Pick one, adjust the wording, and names, times and your booking link fill in automatically.
Reminders
Appointment reminder, day before
TextWhatsApp
Hi First name, a reminder that your service at Business is tomorrow at time. Reply C to confirm or R to reschedule.
Reminders
Confirmation call
Call
Hi, this is Business calling to confirm First name's appointment on date at time. Press 1 to confirm, or 2 to reschedule.
Reminders
Same-day reminder
TextWhatsApp
See you today at time, First name! Running late? Reply here and we'll let the team know.
Rebooking & win-back
Missed appointment follow-up
TextEmail
We missed you today, First name. No problem, pick a new time that works for you: booking link
Rebooking & win-back
“It's been a while” win-back
TextWhatsAppEmail
Hi First name, it's been number months since your last visit to Business. Book your next service here: booking link
Rebooking & win-back
Recall postcard
Postcard
Time for your service, First name! Scan the code to pick a time, or call us at phone.
Invitations
Event invitation with RSVP
EmailText
You're invited: event on date at time. Reply YES to save your spot.
Reviews
Review request after a visit
TextWhatsApp
Thanks for visiting Business, First name! Would you leave us a quick review? review link
Updates
Holiday hours
TextEmail
Heads up: Business is closed date and back to regular hours date.
Email and postcard templates are ready to send and print: add your logo, colours and photos. WhatsApp templates need Meta's approval before their first send, and we submit them for you during setup.
Pricing
Start free. Get busy when you're ready.
Your business page is free. Add outreach to bring customers back, or have us set it all up: live in 48 hours, or your first month is free.
Founding pricing: our first 50 businesses keep these prices for life.
Business page
FreealwaysHours, location, services and contact on one link to share anywhere. Free on its own. Every plan below adds online booking and reminders.
Do it yourself
The software on its own, if you'd rather set it up yourself
$49USD / month
Billed monthly · 14-day free trial
Start free trial- 1,000 credits / month
- Business page with online booking
- Text & email
- 2 team seats · 1 location
- Template library & self-scheduling
- Two-way reply inbox
- Email support
Full Calendar Program
RecommendedMore repeat visits and rebookings, set up for you
$297USD / month
+ $497 one-time setup
Get startedStart with a free trial; we contact you to set it up.
- Set up for you in 48 hours
- Win-back campaign in week one
- Unlimited next-visit reminders, confirmations & rebooking (fair use)
- Text, WhatsApp, email, voice calls & mail
- Full template library for every channel
- Self-scheduling with calendar & CSV export
- Review requests after every visit
- 2,500 credits / month for promotions
- 5 team seats · two-way reply inbox
- Quarterly results review
- 48-hour guarantee: live in 48 hours, or your first month is free
Yearly bonus: a holiday postcard mailing to up to 250 customers from our seasonal templates, printed and posted for you.
Multi-location
The full program across up to 3 locations
$1,097USD / month
+ $997 one-time setup
Get startedStart with a free trial; we contact you to set it up.
- Everything in the Program
- Up to 3 locations, then $197/mo each
- 7,500 credits / month
- Unlimited seats · per-location numbers
- Your own caller ID & email domain
- API & webhooks
- Priority support
Pay by Visa, Mastercard, American Express, Discover, Apple Pay or Google Pay. Cancel monthly plans anytime.
The 48-hour guarantee
On the Full Calendar Program and Multi-location, your text, email and call reminders and your booking link go live within 48 hours of us getting your customer list and booking details. If they don't, your first month is free. On yearly plans, we add a month to your plan instead. WhatsApp follows once Meta verifies your business, which can take a few days, so it isn't part of the 48 hours.
Need more credits? Top up any time.
Busy month or a big promotion coming up? Buy more credits whenever you need them from Billing in your dashboard. There's nothing to upgrade and your plan stays the same.
Price per extra credit
3.5¢
Do it yourself
2.5¢
Full Calendar Program
2¢
Multi-location
One credit sends 1 text, 1 WhatsApp reminder, 10 emails or 20 seconds of calling; a WhatsApp promotion uses 3. Reminders and confirmations don't use credits on the Program or Multi-location. Prices in US dollars. Carrier registration fees are passed through at cost.
Enterprise
For franchises, groups and agencies with 10+ locations
Volume pricing on locations, credits and mail, built around how your business is set up.
- Everything in Multi-location
- Unlimited locations & seats
- Custom credit volume
- Single sign-on & audit log
- Dedicated account manager
- Rollout across every location
For customers
Got a message from a business through ThatBusy?
ThatBusy is the tool your salon, clinic, studio or shop uses to remind you when you're due and let you book. The message is from them, about your visits.
- Book in a few tapsPick a time from the link in the message, or reply to ask a question.
- Stop anytimeReply STOP to a text, or use the unsubscribe link in any email.
- Your details stay putWe never sell personal information. Privacy policy
- Questions about a visit?Contact the business directly, or reply to their message.
Questions, answered
What's on the free business page?
Your business page is one link with your hours (including holidays and closures), your location with directions, your services and how to reach you. It's free on its own, with no trial and no credit card. Online booking from the page comes with every paid plan, including the 14-day free trial. Share it in your bio, on your door, on receipts and in every message you send.
I got a message through ThatBusy. Who is it from?
It's from a business you've dealt with, such as your clinic, salon or garage. They use ThatBusy to send reminders, booking links and updates. Reply STOP to stop texts from that business, or use the unsubscribe link in an email. If you think you were contacted without agreeing to it, email [email protected].
What does the setup include?
We handle it for you: import your customer list, connect your booking or point-of-sale tool, switch on reminders, confirmations and rebooking using the templates you choose, set up self-scheduling, register your WhatsApp Business profile, and launch your first win-back campaign. Text, email and call reminders are usually live within 48 hours. WhatsApp follows once Meta verifies your business, which can take several days.
Do you write or design our messages?
No, you start from our template library. It covers reminders, confirmations, rebooking, win-back, invitations, reviews and updates for every channel, with versions for common industries. Edit the wording however you like and add your logo, colours and photos to emails and postcards. We don't create custom designs.
How does the 48-hour guarantee work?
On the Full Calendar Program and Multi-location, the clock starts once we have your customer list and booking details. Within 48 hours your text, email and call reminders and your booking link are live. If they aren't, your first month is free; on yearly plans, we add a month to your plan instead. WhatsApp isn't included in the 48 hours, because it goes live once Meta verifies your business, which can take a few days.
Am I locked into a contract?
No. Monthly plans can be cancelled anytime. Yearly plans waive the setup fee, include two months free and add a holiday postcard mailing.
Is there a free trial?
Yes. Every paid plan starts with a 14-day free trial, no credit card needed, and your business page is free with no trial at all. Choose the Full Calendar Program or Multi-location when you sign up (or later, under Billing) and we'll contact you to do the setup for you. The 48-hour guarantee starts once we have your customer list and booking details.
What are credits for?
On the Program and Multi-location, appointment reminders, confirmations and rebooking messages are unlimited (fair use), so credits only cover promotions and announcements. One credit sends one text, one WhatsApp reminder, ten emails or 20 seconds of calling; a WhatsApp promotion uses three. On Do it yourself, credits cover every message. Mail is priced per piece.
Can my customers reply?
Yes. Text, WhatsApp and email replies land in your shared inbox, and call recipients can press a key to confirm or ask for a callback. Confirmations update automatically.
Can you message customers on WhatsApp?
Yes, on the Full Calendar Program and Multi-location. During setup we register your WhatsApp Business profile with Meta and submit your chosen templates for approval. You'll need a phone number that isn't already on WhatsApp, or we can provide one. Customers must agree to hear from you on WhatsApp, and messages you start, like reminders, always use an approved template; once a customer replies, you can chat freely for 24 hours. Replies land in the same shared inbox as texts and emails.
How does self-scheduling work?
We set your hours, appointment length and days off, then add a “Pick a time” link to your messages. Customers choose an open spot, get a confirmation right away, and you can export bookings to Google Calendar, Outlook or Apple Calendar (.ics) or to a spreadsheet (.csv).
How do you handle consent and opt-outs?
We only message customers you have consent to contact, opt-out requests are honoured immediately across every channel, consent is logged with each contact, and messages hold during quiet hours you set.
Do you charge in Canadian dollars?
Yes. Canadian businesses are billed in CAD, and US businesses in USD. Use the currency switch above the plans to see your prices.
Your next booking is one message away.
Start with your free business page, then try outreach free for 14 days, no credit card needed. Rather have it done for you? Choose the Full Calendar Program: live within 48 hours, or your first month is free.